Co-managed IT Support
Who Co-Managed IT Is For
Businesses with a single IT professional or small IT team
Organisations that want resilience without additional headcount
Teams that need specialist skills on demand
Healthcare and regulated environments where continuity and security are critical
Extra IT Capacity. No Extra Headcount.
Not every business needs — or wants — to hire a second IT engineer. Our Co-Managed IT Services are designed to support organisations that already have in-house IT, providing additional expertise, cover, and tools exactly when they’re needed.
We work alongside your internal team, strengthening what you already have rather than replacing it.
Support When You Need It Most
When your in-house IT lead is on annual leave, off sick, or unavailable, we ensure continuity of service with no gaps in support. Your users still have access to help, incidents are still resolved, and systems continue to be monitored and protected.
No stress. No downtime. No last-minute scrambling.
Extra Hands Without Another Hire
Hiring a second IT person can be expensive, time-consuming, and often unnecessary. With co-managed IT, you gain access to a wider technical team without the cost, risk, or long-term commitment of recruitment.
Scale support up or down as your business needs change.
Expertise Where It Matters
Most internal IT roles require people to “do a bit of everything”. With co-managed IT, your in-house team can focus on what they do best, while we provide specialist support across areas such as:
Cyber security & threat management
Microsoft 365 administration and optimisation
Privileged access control
Backup, recovery & resilience
Proactive monitoring and issue prevention
This reduces burnout, improves security posture, and ensures the right skills are applied to the right problems.
Shared Tools. Better Visibility.
As part of our co-managed service, your organisation benefits from access to our managed IT platform, providing:
Centralised asset management – clear visibility of devices, users, and systems
Professional ticket management – structured incident tracking, escalation, and reporting
Controlled privileged access – admin rights managed securely, approved only when required and fully audited
Proactive monitoring & alerting – issues identified and resolved before users are impacted
Your internal IT retains control and visibility, while we provide the infrastructure, tooling, and support behind the scenes.
A True Partnership Approach
Your internal IT remains the primary point of contact
We support, extend, and enhance — never undermine
Clear boundaries, shared responsibility, and transparent reporting
Whether you need backup support, specialist expertise, or a trusted partner to grow with you, our co-managed IT service adapts around your existing team.