NHS Support & Services
NHS & GP Federation IT Support Services
IT Support Built on more than 20 Years of NHS Experience
Supporting NHS-aligned organisations requires more than standard IT support. It demands an understanding of NHS systems, security expectations, and the unique operational pressures faced by healthcare services.
Through our in-house software division, we have been developing systems for the NHS for over 20 years. That long-standing relationship gives us a deep understanding of NHS environments, standards, and the realities of delivering IT safely within healthcare.
Specialist Support for GP Federations
Supporting the Grey Line Between Public & Private
GP Federations often sit in a difficult position — operating as private organisations while delivering critical public services. This grey area can make it challenging to secure appropriate, knowledgeable IT support.
Our experience working across both private business and NHS environments allows us to bridge that gap.
We understand:
NHS expectations around security and governance
Commercial realities faced by Federations
The need for pragmatic, proportionate IT solutions
The importance of continuity, availability, and data protection
This allows us to provide IT support that works in practice — not just on paper.
NHS-Aligned IT Services
We provide tailored IT services for NHS-aligned organisations, including:
Managed and co-managed IT support
Microsoft 365 solutions designed for healthcare use
Secure endpoint and user management
Infrastructure support for clinical and non-clinical systems
Project support for new premises, system changes, and growth
All delivered with an understanding of healthcare workflows and risk.
Security Designed for Healthcare Environments
Built with NHS Expectations in Mind
Healthcare environments are frequent targets for cyber attacks and data breaches. Our services are designed with security as a core requirement, not an afterthought.
This includes:
Custom NHS-aligned system images built to meet healthcare security expectations
Strong encryption standards for data at rest and in transit
Controlled administrative access to reduce insider and ransomware risk
Secure user onboarding and offboarding processes
Layered protection across devices, users, and email
For security reasons, we do not publicly disclose the specific tools used within our managed services, helping protect NHS-aligned clients from targeted impersonation and social-engineering attacks.
Compliance-Aware, Not Compliance-Heavy
We understand the importance of NHS Digital and information governance requirements — but we also recognise the need for proportionate, workable solutions.
Our approach:
Aligns systems with NHS Digital and healthcare security expectations
Supports organisations working towards DSP Toolkit requirements
Focuses on practical security improvements rather than checkbox compliance
Provides clear guidance without unnecessary complexity
We help you move forward safely, without slowing your organisation down.
Consultancy, Support & Delivery
One Partner From Advice to Implementation
Many NHS-aligned projects start with uncertainty — unclear requirements, multiple suppliers, and technical language that’s difficult to challenge.
We support organisations by:
Acting as a trusted technical advisor in meetings
Translating technical proposals into plain English
Project managing infrastructure, connectivity, and system changes
Delivering implementation work where required, under separate scope
You get continuity, accountability, and advice grounded in real NHS experience.
Why NHS-Aligned Organisations Choose Us
Over 20 years of NHS software development experience
Proven understanding of healthcare security expectations
Experience supporting GP Federations and hybrid organisations
Clear, jargon-free advice
Security-first approach shaped by real-world healthcare risk